Free shipping over $100 to the lower 48 and Canada
Shipping and delivery.
Docks, boards, chairs and boats ship free to the lower 48 states and to Canada. Orders under $100 pay a flat shipping rate, shown at checkout. Here is how your gear gets from our warehouse to the water.
- Ships in 1 to 2 business days
- Alaska and Hawaii quoted at checkout
- Local pickup by appointment
Free shipping.On orders over $100 to the lower 48 and Canada. Alaska and Hawaii quoted at checkout.
60-day guarantee.Returns within 60 days of delivery.
3-year warranty.5 years on Rover boat hulls. We repair or replace.
Real people.Family owned since 2012. Real people answer the phone.Shipping at a glance
The quick answer.
Free shipping.
On orders over $100 to the lower 48 states and to Canada. Alaska and Hawaii are quoted at checkout.
1 to 2 business days.
In-stock orders leave the warehouse within 1 to 2 business days, weekends and holidays excluded.
US orders ship from California.
From Lake Forest, California, with tracking as soon as the label prints.
Canada ships from Canada.
Canadian orders are fulfilled in Canada, so there are no duties or brokerage fees.
Pre-orders and back orders.
They ship when inventory lands. The product page shows the date, and we email yours within one business day.
Christmas delivery.
Order by December 12 for delivery before Christmas in the lower 48, or by December 5 for Alaska and Hawaii.
By product
What are you shipping?
Inflatable paddle boards
Board kits ship like a standard parcel. You get an order confirmation first, then tracking once the order is packed and moving.
Docks and chairs
Docks, platforms and chairs are bigger boxes, but they still roll up small. Remote and rural addresses may need an extra shipping review, and we contact you first if so.
Boats and motors
Rover Marine boats and motors can ship differently depending on size, battery rules, inventory timing and destination. We confirm the plan with you if anything changes.
Accessories and parts
Leashes, fins, pumps, bags, repair kits and straps are the easiest orders to pack, ship and track.
Rigid boards
Rigid paddle boards ship as oversized freight with a custom rate. Inspect the box before you sign, note any damage on the delivery receipt and report it to info@popboardco.com within 24 hours.
Local pickup
Pickup is free by appointment from Lake Forest, California or Kelowna, BC. Call 888-978-1503 or email info@popboardco.com first so your order is ready, and bring photo ID and your order confirmation.
Photos first
Package arrived damaged?
Take photos right away.
Photos of the item, the box and any wrapping, before you throw anything out.
Email us within 48 hours.
Send your order number and the photos to info@popboardco.com. Rigid board freight: within 24 hours.
We sort it out.
We review it with the carrier and get you a repair, replacement or refund.
Shipping questions.
Where does it ship from, and how fast?
In-stock orders ship from Lake Forest, California within 1 to 2 business days. Shipping is free on orders over $100 to the lower 48 states and to Canada; Alaska and Hawaii are quoted at checkout. Canadian orders are fulfilled from Canada, so there are no duties.
What if it is not right for me?
You get 60 days from delivery to decide. New in the box, you pay only the return shipping. Used or opened, a 15% to 30% restocking fee based on wear. How returns work
Will it arrive before Christmas?
Order by December 12 for delivery before Christmas in the lower 48, or by December 5 for Alaska and Hawaii.
Do pre-orders ship in 1 to 2 business days?
No. Pre-orders and back orders ship once inventory is ready. The 1 to 2 business day window starts then. Paid pre-orders can be cancelled before they are fulfilled. Cancellation policy
Can I pick up my order?
Yes, by appointment from Lake Forest, California or Kelowna, BC. Call 888-978-1503 or email info@popboardco.com first so your order is ready.
Ready when you are
Pick the gear. We will get it moving.
Questions about timing, pickup or a remote address? Ask before you order.