Warranty claim
Start a warranty claim.
Think something is a manufacturer defect? Send the details and photos below. Our team reviews every claim and gets back to you.
3 yearsDocks, paddle boards and chairs
5 yearsRover Marine hulls and seams
1 yearPumps and accessories
Have these ready.
1Proof of purchase
Order confirmation, receipt or order number. You will upload a copy.
2Serial number
Boards and docks: on the upper seam.
3Photos
Top and bottom of the product, plus a close-up of the problem.
4What happened
A short description and when you first noticed it.
Please do not ship anything back yet. Send the claim first and wait for our reply with next steps.
Claim form
Tell us what happened.
Questions? Call 888-978-1503, Monday to Friday, 10 AM to 4 PM Pacific.
POP Board Co
Warranty Application
Free shipping.On orders over $100 to the lower 48 and Canada. Alaska and Hawaii quoted at checkout.
60-day guarantee.Returns within 60 days of delivery.
3-year warranty.5 years on Rover boat hulls. We repair or replace.
Real people.Family owned since 2012. Real people answer the phone.Help
Questions? Talk to a real person.
Sizes, setup, shipping or warranty. We answer the phone Monday to Friday, 10 AM to 4 PM Pacific.